FREQUENTLY ASKED QUESTIONS

Did you know?

Alternative medical treatment
Did you know that GEMAS pays for:

• Biokinetics subject to GP recommendation
• Visits to homeopaths and naturopaths
• Homeopathic medication subject to protocols
• Visits to chiropractors

Refer to the Summary of Benefits and Contributions 2007

Scanned claims
Did you know that all paper claims received are scanned electronically for ease of retrieval? This speeds up our claims assessments and makes assisting you in our call centre a breeze.

Pharmacy Advised Therapy (P.A.T)
Did you know that P.A.T medication can be obtained directly from the Pharmacy on the advice from the Pharmacist for minor illness. eg: cold medication. This benefit helps to avoid the inconvenience of waiting in
a doctor's consulting room for minor illness.

Track claims via the internet
Did you know that there is a facility on this website to track and monitor your claims payments? This facility is updated after each payment run.

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